Runpoint built the Bitix app as a free service (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of information when you use the Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. We only collect and use information as described in this Privacy Policy and do not sell your personal information.
Food photos you capture in the app
When you use Bitix to scan or analyze food, the app uses your device camera to take photos of your food. These photos are securely transmitted from your device to Runpoint-operated servers, and from there to a third-party AI provider for analysis (for example, to recognize foods and estimate nutritional information).
We and our third-party AI provider do not retain these photos after analysis is complete. Photos are only processed transiently to provide the requested results and are not added to long-term storage or used to build profiles of you. This applies to photos of meals and to photos of nutrition labels that you scan to log food. It does not apply to photos you choose to add to a product (see "Products you add" below).
Barcodes you scan
When you scan a barcode (with the camera or from a photo), the app sends the barcode number to Runpoint-operated servers to look up the product's nutrition information and score. No account is needed for this. The barcode image itself stays on your device. The app keeps a history of the products you scanned on your device, and that history may sync through your own iCloud account if iCloud is turned on.
Products you add or update
If you add or update a product, you must sign in with Apple. We receive a user identifier from Apple, and we store it with your submission so we can limit abuse and remove contributions from people who misuse the feature.
The photos you submit (front of the package, nutrition label, ingredients) are sent to Runpoint-operated servers and to third-party AI providers, which check them for inappropriate content and read the product information from them. Photos that pass these checks are stored and may be shown to other Bitix users as part of the product's page. Photos that fail the checks are not stored. Because this is shared product information, it is not a private part of your diary.
Support and feedback
If you contact support, send feedback, or use the Ideas board, we receive the messages and screenshots you send, along with an app-generated device identifier, so that we can reply and show your votes. If you allow notifications, we use a push token to tell you when we respond.
Health data (if you connect to Apple Health)
If you choose to connect Bitix to Apple Health, we may read and/or write certain health-related data (such as weight, energy, or nutritional metrics) to help you track your progress. The types of data accessed are controlled by you through the Apple Health permission dialogs.
Health data accessed through Apple Health is used only to provide and improve features within Bitix (for example, to show charts and reports). We do not sell this data or share it with advertisers.
Log and usage data
In case of errors or for basic analytics, we may collect diagnostic information through third-party products. This may include your device Internet Protocol (IP) address, device name, operating system version, the configuration of the app when using the Service, timestamps of requests, and other technical statistics.
We use the information we collect for the following purposes:
We may employ third-party companies and individuals for the following reasons:
These third parties may process the technical data and content described above only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The app may use third-party services that receive the technical information described above in order to operate and improve the Service. We do not use these services to personally identify you.
Food photos you capture to log a meal are not stored long term. They are processed in transit by Runpoint and our third-party AI provider solely to generate analysis results, and then discarded.
Photos and product details you submit when adding a product are stored with the product for as long as the product is in our database. If you delete your account, we remove your sign-in, and the products you added stay in the database but are no longer tied to you.
Other data you explicitly save in the app (such as your profile, settings, and logged meals) may be stored for as long as necessary to provide the Service, unless you delete it from within the app or request its deletion where applicable.
Before Bitix can use your camera, iOS will display a system permission dialog that includes a concise explanation that food photos are uploaded for analysis. By granting camera access and using the scanning feature, you consent to this processing.
You can control or withdraw this consent at any time by:
If you do not want food photos to be transmitted and processed, please do not grant camera permission or use the scanning feature.
We value your trust in providing us your information, and we strive to use commercially acceptable means to protect it during transmission and processing. However, no method of transmission over the internet or method of electronic storage is 100% secure or reliable, and we cannot guarantee absolute security.
The Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the privacy policy of any website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
The Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately after they are posted.
If you have any questions or suggestions about this Privacy Policy or how Bitix handles your data, please contact us using the support options provided in the app or on our website.